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Terms of Service

Last Edit: June 16th 2018
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By requesting a commission you accept the following TOS.

If not stated otherwise, all offered Commissions are done digital.

When your commission is finished you will receive a Web-Version PNG file of the commissioned Artwork. I will not provide any original (.SAI, .PSD, etc.) files, but upon request I can send you a High-Resolution PNG file for your own personal use. You are however not allowed to upload that high res version. It is your responsibility to save a copy of your finished picture for I give no guarantee to keep the file/picture. However if you should really loose the picture you can ask me if I still have it, but be aware that there is no warranty.

I maintain the right to turn down any commission if I feel uncomfortable with anything regarding it or dislike the theme or character.

I, the artist, retain any and ALL rights to the work(s) I create.¹ Not only during the process but also the final image. Rights of the characters will remain with their rightful owners, but I have the right to use any works I create (for example as advertisement), regardless of characters present.
​You are allowed to use your commissioned picture for Non-Commercial/Private use only! The commissioner is not allowed to reproduce, sell, publish, or reprint my work without permission.
I reserve the right to use your image for portfolios, advertisement, etc. and to post and publish it if I ever want to.

You may upload my work to your gallery/website or use it as icon as long as I’m credited with name and link to the original upload, my website or online gallery. Never remove my signature from any piece. It will be considered theft if displayed without it. Anyone seen editing or modifying my work without my permission will be banned from getting any future commissions from me and will be asked to remove my work from their gallery/site/etc. or I’ll need to report you on the relevant site.
You are not allowed to edit my work without my explicit permission including changes of the outlines, recoloring, red-lininig, and so on.

¹) You can how ever buy the rights for commercial use. Just tell me during the ordering progress and we discuss a special pricing. 

Please only order commissions via Telegram Message or Email (ahma@gmx.eu)
Exception to this are specifically otherwise advertised commissions. For example an offer I post on twitter can be ordered via twitter, etc. 

If you’re ordering a commission please make sure to include at least:
- Your name
- Type of Commission
- Reference Picture and/or detailed description of the character

Important:
- References MUST contain a picture of your character or a very detailed description.
(exception is character design commissions and artisticly free reference sheets)
- References CAN contain concepts, poses, settings, etc.
- Please use your username and the desired commission type as subject if sending an Email. (example: RandomFurry Sketch Commission)

You have of course the permission to contact me during the process and ask for status update but be reasonable. I’m not a machine and therefore reserve the right to cancel your commission and give appropriate refund if I feel that a commissioner is being rude, too pushy or inappropriate. However you will first get a warning for such behavior.

Outside of commission requests you can contact me anytime via one of my accounts.
Please use your username and “question”/“price inquiry”/etc. as subject. ​

You can see the current queue and progress on my Trello Board: 
https://trello.com/b/T8Ri4wis/ahmas-art-status

Payment will be made after the first rough sketch is approved by the customer.²
For international customer I can currently only accept payment via PayPal.

European customer can send their payment via PayPal or SEPA (with SEPA being the preffered payment method).
I also can make an exception if you proved as a reliable customer in the past and take payment later during the process of the commission,
but this is in my discretion.

All PayPal payments must be send via Goods and Services!
I won't accept payments via friends & family except you really are a friend of mine for quite some time.
ALSO: Please only include a shipping address if you are ordering a traditional piece of art.

I can offer payment plans for big commissions, just ask me if you're struggeling with a price and we see what we can do. c:

²) There are Exceptions that require Payment upfront but if that's the case it will be stated in the respective commission offer. (Example would be a YCH or a Quickslot)

I only send one WIP picture of the rough sketch. 
If you want to see more WIP pictures (for example Lined Stage, etc) you have to ask for it. 

You can ask for one change for free in the WIP stage, so please include in your commission request everything you need me to know.
Any mistakes made on my part will of course be changed at no additional cost at any stage of the commission.
After the commission is finished I will do one minor change for free (e.g. eye color, hair color, marking correction) but I won’t change major things that result on bad references.
If no general pose is stated in the initial email, I will assume you are allowing me free range on the idea. If I present you with a WIP and you are displeased due to it not being the pose you wanted, I will not change the work for free. It is your responsibility as a commissioner to have all information ready in the initial email with your commission information. I will however make minor changes to the pose.

If you do not reply to your WIP within 7 days, I will put your commission "On Hold" and I will put you on the bottom of my queue. When I'm done with the queue you will get a reminder. 

Refunds will be given at my sole discretion.

You must have a legitimate reason to request a refund (buyer’s remorse is not a valid reason).
After the work has started I won’t refund up to 50% of the price.
If the piece has been completed, it is not eligible for a refund. If something is wrong with the picture, contact me within 3 days, as I may change any large oversight on the work for no-charge, if it was my mistake.
Any amount over the quoted price shall be considered a tip and will not be subject to any sort of refund.
In the event that I cancel a commission because you break the Terms Of Service, or are immature, rude, or inappropriate towards me, you will receive an additional fee of 20-30% on your refund.

If, at any time, I decide that I do not wish to work with you or do your commission, I may cancel your work, refund you for what remains undone, and choose to not work with you again for any reason, including but not limited to: breaking the Terms Of Service, rudeness, overly complex ideas being paid the bare minimum, constant nitpicking, constant dissatisfaction or impatience about the work quality or time or believe the works should be of a better quality than what you paid for, intolerant or hateful behavior towards me, my work, or my customers, etc. 


I am willing to draw themes/topics that don’t correspond my values, ethics and preferences, but there are some themes/topics that are absolutely taboo (e.g. prohibited content).

Again, I reserve the right to decline a commission for whatever reason, including content.

Selection from what I WILL draw:
Fanart, almost all body types, almost all species, Cuddling, Solo, Couples, Multiple characters (within reason), Backgrounds, Nudity, Diaper/Cub (cute), slight violence, feral/anthro, sexual acts, etc.

Selection from what I WONT draw:
Watersports, Scat, real Vomiting, Diaper/Cub (explicit, messy, sexual), Children in any sexual context, fascistic content, extreme violence, Vore, extreme muscle/obesity/inflation, Hyper, etc.


If you’re not sure if your content is okay for me, just ask. There is no need to be shy. I don’t judge! 

The use of my Internet page is possible without any indication of personal data; however, if you want to write with me or order a commission, processing of personal data will become necessary.

The processing of personal data, such as the username, name, address or e-mail address of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable.

I have implemented every measure possible to me to ensure the most complete protection of personal data processed through this website and through every other contact form with me. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed.

By placing an order you confirm to have read and understood that I am keeping the required data to work for you that you submit to me.

No data will be posted online when ordering a physical good.
When ordering a physical or digital commission I will create a register card on my public commissionlist (Third Party: TRELLO) containing your username, the commission type and later the finished commission for you. No other personal info will be posted there. If you are not ok with me posting these information on my public Trello, contact me and I will immediately transfer your card to a private Trello that only I can see. Be aware that it is still online on Trello.

If you contact me to ask me something or to chat, be aware that the service your using for contact let's me know your contact info and username. For example your Telegram-@ when you're using Telegram or your e-mail address when writing an e-mail. The conversation is automatically recorded by the service you're using to contact me. If our conversation ends and you want me to delete the message history, please let me know. If not deleted I wont use the information provided through those messages other than personal research about customer wishes.

If you are requesting an ArtTrade or Request I will need some sort of Contact Data, Username and written or drawn description of your character. I will save these informations in my private files.

If you are ordering a commission I will also need your date of birth in order to confirm your age and information depending on your preffered payment method. Be aware that in case of SEPA bank transfer I will tell you my IBAN and my bank will show me your data on the transfer list. When paying via Paypal I will give you my paypal adress and Paypal will show me your data on the transactions page or when invoicing I will need your Paypal Address and I will need to transmit it to PayPal.
By selecting either payment option, you agree to the transfer of personal data required for payment processing.

Due to the changes through the GDPR I will no longer be able to accept commissions from anyone below the age of consent. (That means "under 16" for german customers.)

As soon as your commission is done and your information is no longer needed for my service, you can ask me to delete the stored personal data concerning yourself.

If you are ordering a physical good such as a product or a traditional commission I will also need your real name and postal address.
I will only use this data to send you your good or commission. The data will be stored on my computer or in our message history but I wont use it until you order again. If you want me to delete your data, just let me know and I will delete it immediately after the good/commission has arrived safely.

If you have any further questions regarding your data and privacy just contact me via any of my contact methods.

You always have the right to ask what information is stored about you or to ask me to delete the info that is stored about you. 


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